With Mid-Autumn festival and National Day around the corner, Changyi Petrochemical’s sales department deployed oil supply work early to ensure smooth sales.
The sales department actively conducted market research and made a plan for consumption during the festival to ensure secure and sufficient oil supplies. It had face-to-face communications with customers, helped them solve problems during purchase, focused on market demand and oil product inventory, and promoted and stabilized real-time prices. It also carried out checks before the holidays and increased the variety of oil products, especially increasing the proportion of products with high added value, to expand market coverage, improve sales efficiency and reduce customer wait times.
The sales department strengthened its management of gas stations, finishing maintenance of station equipment, including pumps and generators, in a timely manner to ensure smooth operations. It also made careful staff schedules for peak hours and strengthened vehicle guidance to shorten the wait time for customers and improve efficiency. It used its quality service to tap the potential market, expand market share and increase sales, ensuring standard and orderly market supply during the holidays.