Changyi Petrochemical added a lounge area for clients, recently, after getting some of their suggestions, all of this a part of its efforts to improve services and service standards, and the service process. And clients have expressed their appreciation. The company has continued to grow over the years as has the number of customers, and it can take longer to serve them properly. Sometimes they have no place to sit down and nothing to drink and may just sit there in their car or outside the building. To solve this problem, the sales department asked company leaders if they could provide a special room where clients can relax while waiting for their order to be handled, and this was immediately dealt with. Leaders say they will do everything possible to satisfy clients’ needs and that there will be a room with all the necessary items and refreshments. In this way, clients and their drivers have a place to themselves where they can wait and rest, and clients have shown their satisfaction.