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Changyi Petrochemical improves service for agriculture production

来源: ChemChina Petrochemical
时间:2013-10-12

Autumn harvest is around the corner, and Changyi Petrochemical’s oil stations took early actions to ensure supplies for local agricultural productions. It strengthened oil production quality supervision and established a good company image.

The sales department arranged for special personnel to be in charge of oil production transportation and conducted checks on oil facilities to ensure smooth oil supply. It sent employees to visit the local agricultural machine office and oil stations to better understand oil demand for agriculture and spread oil quality and preferential policies information. It also maintained 24-hour service and set up special oil channels for agricultural machines. The company also strengthened oil quality supervision at oil stations and deployed supervision on oil products storage, transportation and sales. It stepped up synchronous management of oil turnover, test and transportation, clarifying responsibilities in each link to avoid any quality problems.

At the same time, the oil stations also carried out a Quality Month activity. Employees paid a visit to major clients to introduce the use of oil products; implement quality commitment; and help clients better understand ChemChina’s advantages in resources, quality, brand and services. Their efforts have earned the trust of a large group of reliable customers thanks to the company’s honest services.

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