Changyi Petrochemical’s new sales hall was put into use recently. Customers can now get more convenient and faster services on oil purchases, money settlements, invoice issuance and business consultations. All businesses can be satisfied in one stop, greatly raising efficiency and enhancing customer recognition.
The company has taken various measures to make things easier for customers. It promotes honesty, cooperation and mutual benefits, striving to endear itself to customers and promote the ChemChina brand by offering satisfactory service.
The company optimized the design of the sales hall to adhere with ChemChina’s image, while meeting requirements for handling business and negotiations. It provides chairs, water, paper cups and POS machines to create a comfortable business environment. At the same time, the company made its service measures public to receive supervision. It has kept customer books to collect advice, questions and complaints. The company has sought to answer issues in a timely fashion. The company also continues to improve its service awareness, striving to achieve full satisfaction from customers. It also pays great attention to details and puts quality service concepts into practice.
The company’s efforts have greatly improved the quality of services, winning customer recognition and upgrading its company image.